Privacy Policy

Privacy Policy
Siwa Fresh is dedicated to keeping your details private. Any information, we collect in relation to you, is kept strictly secured. We do not pass on/sell/swap any of your personal details with anyone. We use this information to process your orders, send newsletters and text message (if requested) and to personalise your shopping experience with us.

Security Policy
When purchasing from Siwa Fresh your financial details are passed through our secure server using SSL Secure Socket Layer.
Information Collection -We collect information submitted on our web site and when using our shopping service. Registered users may receive announcements from us about products, services, special deals and newsletters. We present the option to not receive these types of communications and you may opt out at any time.
We may share data with the following third parties: financial institutions and the courier or delivery services which need to be engaged to provide our services to you. These third parties will use the information to facilitate payment services and to enable us to perform our services. We may offer links to other websites and we encourage you to read their privacy policies. If our policy on information collection or uses changes, will update this privacy policy page.
Access to Information – Siwa Fresh strives to maintain the accuracy of our information and users may contact us about any inaccuracies they may find. Users may delete their information from our database by sending us an email.
Problem Resolution – If are unhappy with our product or service we ask that you contact us immediately. We aim to resolve disputes quickly and sympathetically.
Data Storage and Security – Siwa Fresh protects customer information with security measures such as strict protocol, secure servers, firewalls, SSL encryption and other technology and procedures aiming to protect our consumers privacy.
Disclaimer – Siwa Fresh takes all available measures to keep your information private however we will not be held legally responsible for any breach if information is passed to other parties which has been obtained by methods which are beyond our reasonable control. If you have any further questions about privacy or security, please contact us by sending an email to: info@siwafresh.com.au.

SMS Service – How your information will be used.

  • We promise not to text you more than four times a month.
  • As well as texting you with dates and reminders for deliveries, we may occasionally text you information on new products available and special offers.
  • You won't be charged to receive texts from us.
  • Only our friends in Australia can receive text messages.
  • You have not signed up to receive our e-newsletters, only text messages. We would love for you to receive these also so please subscribe on our homepage.
  • If you decide that you no longer wish to receive text messages from us you can opt-out at any time by simply reply"STOP" to the message received. We will unsubscribe you from right away, and you won't receive any more messages unless you decide to re-signup.
  • You can always contact us on info@siwafresh.com.au or phone 07 3715 7236 at any time if you have any questions or wish to opt-out of SMS.